This Privacy Policy ("Policy") describes how rempit33 ("we," "us," "the Platform") collects, processes, stores, and protects personal data relating to individuals ("you," "the User," "the Player") who access or use the rempit33 online gaming platform available at rempit33.co and any associated applications. This Policy forms part of the rempit33 Terms and Conditions.
By registering an Account or using the rempit33 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not register or continue to use the Platform.
1. Introduction
1.1 rempit33 is committed to protecting the privacy and personal data of all Users. We recognise that Malaysian players entrust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Policy complies with applicable data protection laws governing the jurisdiction under which rempit33 operates. Where rempit33 processes personal data of Users located in Malaysia, we apply standards consistent with the Personal Data Protection Act 2010 (PDPA) of Malaysia and our international licensing obligations.
1.3 This Policy should be read alongside the rempit33 Terms and Conditions, which govern your use of the Platform in its entirety.
2. Data Controller
2.1 rempit33 is the data controller in respect of personal data collected through the Platform. As data controller, rempit33 determines the purposes and means of processing your personal data.
2.2 For all data protection enquiries, Users may contact rempit33 at: [email protected]
3. Personal Data We Collect
3.1 Registration Data. When you create a rempit33 Account, we collect: full legal name; date of birth; email address; mobile telephone number; residential address; and preferred currency.
3.2 Identity Verification Data (KYC). To comply with anti-money laundering obligations and verify your age and identity, we collect: government-issued photo identification (Malaysian IC, passport, or equivalent); proof of address documents; and, where required, source of funds documentation.
3.3 Financial Data. We collect payment method details necessary to process deposits and withdrawals, including: e-wallet identifiers (Touch n Go eWallet, Boost); bank account references (Maybank, CIMB, Public Bank); and cryptocurrency wallet addresses. We do not store full payment card details on our systems.
3.4 Gaming Activity Data. We collect records of: bets placed, game sessions, bet amounts, wins and losses, bonus usage, and transaction history.
3.5 Technical Data. We collect: IP address; device identifiers; browser type and version; operating system; session timestamps; and referring URL.
3.6 Communications Data. We collect records of: customer support interactions via Live Chat and email; voluntarily submitted feedback; and promotional opt-in preferences.
3.7 Responsible Gaming Data. Where you engage with responsible gaming tools — including deposit limits, session limits, or self-exclusion — we record such elections to give effect to your instructions and comply with our responsible gaming obligations.
4. How We Collect Personal Data
4.1 rempit33 collects personal data through the following means:
- Directly from you: during registration, KYC submission, deposit/withdrawal requests, customer support interactions, and promotional participation;
- Automatically: via cookies, web beacons, server logs, and similar technologies when you access and use the Platform;
- From third parties: from identity verification service providers, fraud detection agencies, payment processors, and licensing compliance partners, where applicable.
5. How We Use Your Personal Data
5.1 rempit33 uses your personal data for the following purposes:
- Account management: creating, maintaining, and administering your rempit33 Account;
- Service delivery: processing bets, casino game participation, deposits, withdrawals, and bonus fulfilment;
- Identity verification: conducting KYC checks to verify your identity and age in compliance with licensing obligations;
- Fraud and AML prevention: detecting, investigating, and preventing fraudulent activity, money laundering, and other financial crime;
- Legal compliance: meeting obligations under applicable gaming regulations, anti-money laundering laws, and tax reporting requirements;
- Customer support: responding to enquiries, resolving disputes, and providing technical assistance;
- Platform improvement: analysing usage patterns to improve product functionality and user experience;
- Marketing communications: sending promotional offers and Platform updates, where you have opted in to receive such communications;
- Responsible gaming: monitoring gaming behaviour to fulfil our responsible gaming obligations and apply self-imposed restrictions.
6. Legal Basis for Processing
6.1 rempit33 processes your personal data on the following legal bases:
- Contractual necessity: processing required to fulfil our obligations under the rempit33 Terms and Conditions, including account management and service delivery;
- Legal obligation: processing required to comply with applicable gaming regulations, anti-money laundering laws, and tax obligations;
- Legitimate interests: processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights;
- Consent: processing for marketing communications and non-essential cookies, where you have provided explicit, revocable consent.
7. Sharing Your Personal Data
7.1 rempit33 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
- Payment processors: to facilitate deposit and withdrawal transactions via Touch n Go eWallet, Boost, Maybank FPX, CIMB, Public Bank, and cryptocurrency networks;
- Identity verification providers: to conduct KYC checks and age verification;
- Fraud and AML compliance vendors: to screen transactions and player activity against relevant watchlists and risk models;
- Game software providers: to the extent technically necessary for the delivery of casino and sportsbook games on the Platform;
- Regulatory and licensing authorities: where disclosure is required by our gaming licence conditions or applicable law;
- Law enforcement: where disclosure is required by a valid legal order or to prevent serious harm.
7.2 All third-party recipients of rempit33 User data are bound by contractual confidentiality obligations and are permitted to use the data solely for the purpose for which it was shared.
8. International Data Transfers
8.1 In the course of delivering its services, rempit33 may transfer personal data to recipients located in jurisdictions outside Malaysia. Where such transfers occur, rempit33 implements appropriate safeguards to ensure that your personal data receives a level of protection consistent with applicable data protection standards, including the use of contractual data transfer agreements with receiving entities.
9. Data Retention
9.1 rempit33 retains personal data for the following periods:
- Active accounts: for the duration of your rempit33 Account and thereafter for a period of five (5) years, to comply with AML record-keeping obligations;
- KYC documentation: retained for a minimum of five (5) years from the date of collection, as required by applicable anti-money laundering regulations;
- Transaction records: retained for five (5) years from the date of each transaction;
- Marketing data: retained until you withdraw consent or until the data is no longer required for the purpose for which it was collected, whichever is earlier;
- Support communications: retained for three (3) years from the date of the last interaction.
9.2 Following expiry of the applicable retention period, personal data is securely deleted or anonymised.
10. Data Security
10.1 rempit33 implements technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including:
- SSL/TLS encryption for all data in transit between your device and rempit33 servers;
- Encryption of sensitive data at rest within our systems;
- Access controls limiting personal data access to authorised personnel on a need-to-know basis;
- Regular security assessments and penetration testing of Platform infrastructure;
- Two-factor authentication for administrative access to systems holding personal data.
10.2 Notwithstanding the above, no data transmission over the internet or electronic storage system is entirely secure. rempit33 cannot guarantee absolute security and recommends that all Users maintain strong, unique passwords and enable two-factor authentication on their rempit33 Account.
10.3 In the event of a data security incident involving your personal data, rempit33 will notify affected Users without undue delay and in any event within 72 hours of becoming aware of the incident, and will provide details of the nature of the breach, the likely consequences, and the measures taken or proposed to address it.
11. Cookies and Tracking Technologies
11.1 rempit33 uses cookies and similar technologies (web beacons, pixel tags, local storage) to operate the Platform, maintain your session, and collect analytics data. The categories of cookies used are:
- Strictly necessary cookies: required for the Platform to function, including session management and security. These cannot be disabled.
- Performance cookies: collect anonymised data about how Users interact with the Platform to enable improvements. These are disabled by default and activated only with your consent.
- Functionality cookies: remember your Platform preferences (e.g., language, game display settings). Activated with your consent.
- Marketing cookies: used to deliver relevant promotional communications. Activated only with your explicit consent.
11.2 You may manage your cookie preferences through your browser settings. Disabling cookies may impact certain Platform functionality.
12. Your Data Protection Rights
12.1 Subject to applicable law and certain exceptions, you have the following rights in respect of your personal data held by rempit33:
12.2 To exercise any of the above rights, please contact rempit33 at [email protected]. We will respond to verified requests within 30 calendar days. We may require proof of identity before processing your request.
12.3 Where processing is based on consent, you have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
13. Children's Privacy
13.1 The rempit33 Platform is strictly intended for individuals aged 21 years and above. rempit33 does not knowingly collect personal data from individuals under the age of 21.
13.2 If rempit33 becomes aware that personal data has been collected from an individual under the age of 21, the Account will be closed immediately, the data will be deleted in accordance with applicable law, and any gameplay-derived balance will be voided. Deposited funds may be returned subject to review.
13.3 If you believe that a person under 21 has registered a rempit33 Account, please contact us immediately at [email protected].
14. Changes to This Policy
14.1 rempit33 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform functionality.
14.2 Material changes to this Policy will be communicated to registered Users via email to the address associated with their Account at least seven (7) days prior to the effective date, except where immediate change is required for legal or security reasons.
14.3 Your continued use of the rempit33 Platform following the effective date of any change constitutes your acceptance of the updated Policy. If you do not accept the changes, you must close your Account prior to the effective date.
15. Contact Us
For all privacy-related enquiries, data subject requests, or concerns regarding rempit33's handling of your personal data, please contact us through the following channels:
- Support Email: [email protected]
- Live Chat: Available 24/7 via the rempit33 Platform
- WhatsApp: Available 24/7 via the contact details listed on the Platform
This Privacy Policy was last reviewed and updated on 11 June 2026. The current version supersedes all previous versions of the rempit33 Privacy Policy.